Shipping

Delivery usually takes place within 4-6 working days and shipping costs is £20 for orders worth less than £120. Shipping is free for all orders worth more than £120.

The products are delivered by the courier DHL from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.

Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.

On this site returns are also always free. You can find more information in the Returns and Refunds section.

In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the courier website.

If you are a registered user, you can follow your order directly from the "My Orders" section.

If no-one is home when the courier attempts delivery, DHL may either schedule a new delivery attempt or leave the order at a designated Access Point. The courier will inform you by leaving a note with a contact number and/or information on the drop-off location. If the courier is unable to deliver the order after various attempts or if the order is left at the drop-off point, it will eventually be returned to the MAX&Co. warehouse. In these cases, we will contact you to ask if you would prefer to organise a second shipment or receive a refund.

We deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

We cannot deliver to post office boxes or "hold mail" services.

We do not deliver in the following areas:

Campione d'Italia Lugano Lake, Livigno

Azores 

Madeira 

French Overseas Departments 

Canary Islands 

Channel Islands 

Gibraltar 

Andorra 

Balearic Islands 

Ceuta 

Melilla 

Åland Island

San Marino 

Vatican City